Privacy Policy
Magical Gifts Ltd (“we,” “our,” or “us”) operates the website www.magicalgiftsltd.com. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our site.
1. Information Collection and Use
When you place an order with us, we request certain personal information to process your transaction. This includes:
- Contact Information: Such as your name, shipping address, email address, and phone number.
- Financial Information: Such as your credit card number and expiration date. This information is used solely for billing purposes and to fulfill your orders. If we encounter issues processing your order, we will use the provided contact information to reach you.
2. Communication and Marketing
- Emails: We may use your email address to send you information about your order, our company, and occasional promotional materials. We will never sell or rent your email address, mailing address, or other personally identifiable information to third parties.
- Choice/Opt-Out: If you no longer wish to receive marketing emails from us, you may opt-out at any time by clicking on the “Unsubscribe” link included in every email we send.
- SMS Notifications: If you provide your mobile number and opt-in, we may send you SMS updates related to your order and promotional content. Message and data rates may apply. You can opt-out of SMS messages at any time by logging into your account to manage preferences or by following the instructions provided in the messages.
3. Product Specifics: Color Matching and MOQ
- Color Matching: As many of our products are handcrafted, color variations may occur. For an exact color match, we offer a Pantone® Matching System service for an additional charge of $15.00 per color. Please note that on-screen colors may not perfectly match physical Pantone guides.
- Minimum Order Quantity (MOQ): Our standard Minimum Order Quantity is 300 units per item. For custom or special products, this requirement may be negotiable. Please contact us to discuss your specific needs.
4. Cookies
Our website uses “cookies,” which are small data files stored on your device. We use cookies to:
- Track the contents of your shopping cart.
- Understand user preferences to enhance your site experience.
- Compile aggregate data about site traffic and interaction.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.
Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website. You can opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page.
5. Information Security
We are committed to protecting your personal information. When you submit sensitive information (such as credit card data) through our website, it is encrypted using Secure Socket Layer (SSL) technology. We also implement a variety of security measures to maintain the safety of your personal information both online and offline.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or to protect our or others’ rights, property, or safety.
7. Accessing and Correcting Your Information
If your personally identifiable information changes, or if you no longer desire our service, you can correct, update, or delete your data by contacting us at sophie@magicalgiftsltd.com. We will respond to your request within a reasonable timeframe.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, you may contact us at:
Email: sophie@magicalgiftsltd.com
Website: www.magicalgiftsltd.com